Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide specific information by which you can be identified when using this Site, you can be assured that it will only be used in accordance with this privacy statement.

INFORMATION WE COLLECT

We may obtain certain personal information such as name and contact details when you choose to provide them through our Site. The types of personal information we may collect include:

  • Contact information (such as name, postal address, e-mail, telephone number) 

  • Date of birth 

  • Username and password 

  • Personal information in the content you provide on our Site (such as text you submit on our contact form using this Site) 

  • Payment information (such as payment card details when placing an order) 

Additionally, when you visit our Site, your browser will automatically provide certain information to us, including: 

  • IP address 

  • Browser characteristics 

  • Device characteristics 

  • Operating system and language preferences 

  • Referring URLs 

  • Information about actions taken on the Site (e.g., pages visited) 

  • Dates and times of visits 

  • Other technical details 

We may also collect data through automated technologies, including cookies and web beacons. A "cookie" is a small text file stored on your device to identify your browser or save settings. A "web beacon," also called an internet tag or pixel tag, links web pages to servers and can transmit data captured through cookies back to a server. This may result in “clickstream data,” which logs the pages you click while on the Site. You can disable cookies in your browser settings, but this may impact your experience on the Site.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect to:

  • Create and manage your account 

  • Complete transactions you request (such as adding items to your order) 

  • Communicate with you about our products and services 

  • Display content (e.g., stories, reviews) on our Site 

  • Respond to your inquiries or emails 

  • Process claims (e.g., warranties) 

  • Improve and evaluate our business operations (e.g., analyzing performance, auditing, marketing effectiveness) 

  • Conduct market and consumer research 

  • Safeguard against fraudulent or criminal activity 

  • Comply with legal and regulatory standards 

ANALYTICS TRACKING

We may use services like Google Analytics to help us analyze Site usage. These services utilize technologies such as cookies, web server logs, and web beacons to track and report visitor behavior on the Site. Information (including IP addresses) is shared with these analytics providers for evaluation purposes.

INFORMATION WE SHARE

We do not sell or share your personal information, except as described in this Privacy Notice. For example:

  • If you post a product review, we may share your name with the review on our Site or our other platforms. 

  • We may share your information with third-party vendors performing services on our behalf (e.g., newsletter software providers). These vendors are only authorized to use your information as necessary to perform services or comply with legal requirements. 

  • We may disclose information if required by legal authorities (e.g., courts, government agencies) or for legal proceedings or to prevent fraud, harm, or other illegal activities. 

  • If our business or assets are sold, transferred, or reorganized, we reserve the right to transfer your information as part of such transactions. 

LINKS TO OTHER WEBSITES

Our Site may include links to third-party websites for your convenience. These websites operate independently and have their privacy practices. We recommend reviewing their privacy policies, as we are not responsible for their content or data handling practices.

HOW WE PROTECT YOUR INFORMATION

We implement appropriate technical, physical, and administrative safeguards to protect your personal information from unauthorized access, misuse, loss, or alterations. 

YOUR OPTIONS

You have choices regarding how we communicate with you and collect your information. To update your preferences for newsletters or other communications, visit our Contact page on this Site.

UPDATES TO OUR PRIVACY POLICY

This Privacy Notice may be updated periodically to reflect changes in our practices without prior notification. We will post updates on the Site and indicate the latest update date at the top of this Privacy Notice.

HOW TO CONTACT US

For questions or concerns, please contact us at info@vape.llc using our Contact page. If you notice any inaccuracies in your personal information, please inform us, and we will promptly correct it.